Customer Service

Shipping & Delivery
Standard Shipping MasterClamp offers a number of shipping options, including Standard Shipping, our most basic option. Standard shipping includes ground shipping to anywhere in the contiguous United States.
Privacy & Security
Your trust is important to us, so we invest in best practices to keep your information private and secure.

Our web servers are located in a world-class hosting facility, giving us the protection of a dedicated, state-of-the-art firewall and network security, as well as high-level physical security. All credit card transactions are sent through the Internet using 128-bit SSL encryption, and credit card numbers are not permanently stored on our web servers. For further safety we use a 3rd-party service to monitor our servers from other points on the Internet to make sure everything is secure.

We collect your e-mail address during checkout, and we also offer e-mail lists you may wish to join. Be assured that MasterClamp does not sell its e-mail lists to anyone, so your information is safe with us.

Our award-winning website was one of the first e-commerce woodworking sites on the Internet, and MasterClamp Companies has been in business and delighting customers since 1994. We work very hard to earn and retain your trust!
Returns & Replacements
 
Ordering
 
Payment, Pricing & Promotions
 
Viewing Orders
 
Updating Account Information
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